Tanda (my client, a time and attendance software product) asked that I interview one of their clients (DJC) and write a blog post for their website with the aim of promoting their services and encouraging what they call “workplace success”. As part of this, I had to interview the CEO of DJC over the phone to find out what makes it a nice place to work and how they go the extra mile to keep employees happy and healthy.
Interview with Daniel Carpenter of DJC Precision Engineering
Here at Tanda, we have a wide variety of companies that use our services to help make their lives easier. We recently spoke with Dan at DJC Precision Engineering to find out what it is about his company that allows for success, and how he uses Tanda to help serve his everyday business needs.
Established in 1989 by Richard Carpenter and Gary Crawford, C&C Precision Engineering started off as a small company with only one Milling Machine and one CNC Lathe. As time progressed, the company continued to expand and acquired more capital goods. After finishing school in 1995, Dan Carpenter, Richard’s son, joined the business. Ever since he can remember, Dan enjoyed hands-on work and thus the progression to his father’s company seemed like the natural thing to do.
Fast forward over twenty years later, Gary Crawford left the company and the business became known as DJC Precision Engineering LTD. With Richard nearing retirement age, Dan has largely taken the reins to ensure the family business continues to thrive for generations to come.
At DJC today, the age of the workforce varies greatly. When recruiting, rather than focusing on the skills of a prospective employee, DJC place emphasis on their attitude to work. Though college may provide employees with a general knowledge of the subject area, students often fail to get hands-on practical experience during their studies. DJC resultantly acknowledge that they have to start from the beginning when joining the company and thus their experience, or lack of, usually is not of huge importance.
Once employees have enjoyed their first few months of work, Dan and his colleagues figure out what area they excel in, take into consideration what they prefer to do, and encourage them to pursue that path. The key requirement asked of prospective employees is simple: be a good team member. Inevitably, this means you must not be afraid to get stuck in. Of course, employees need to be able to do their jobs right but a large part of that is a willingness to work hard and do whatever is required to help out the team – whether that be emptying bins or pitching in to complete a large job that needs to be finished the following day.
Dan credits the low turnover rate at DJC to the importance placed on both paying and treating staff fairly. Everyone is regarded as equals in the workplace – including both Dan and his father, Richard – who get stuck-in on the shop floor too. “At the end of the day”, Daniel proudly states, “it is the staff we have that enable us to continue thriving and keep the business afloat, we love to reward staff for this”.
Dan’s focus is not merely on paying employees on time but going the further step to help support them through hard times – whether it be financially, emotionally or physically. It is believed this relationship pays off too as employees enjoy coming to work and is reflected in their attitudes towards their business.
In the near future, DJC is looking to expand the number of staff they have and continue to work out ways to combat the flood of low-cost, low-quality goods entering from Asia. Ultimately, Dan hopes to achieve workplace success at DJC Precision Engineering. He defines this as the state in which the business and workforce can run itself without the need for executive oversight. It is not that he wants to be replaced but rather he would enjoy greater opportunities to spend more time with family and friends while operating a small self-sufficient business.
As part of this effort, DJC has now used Tanda for over a year. Before this, Dan used sage yet found the process far too complex and costly. Following the decision to change to XERO online accounting software, Dan sought a company to compliment this product and manage the company’s payroll. This is when he happened upon the name Tanda.
Dan uses Tanda’s payroll integration function with XERO to manage wage calculations and employee pay rates. Tanda’s time clock app also comes in handy to accurately record the time employee’s check-in as well as their attendance. Finally, Dan uses Tanda to set-up work schedules and keep track of who is on holiday. “It has made my life a lot easier” Dan exclaims, “complex jobs can now be completed faster and the last few months have seen a whole host of improvements from Tanda. I would definitely recommend it.”
Written by Scarlett Mansfield.
Information gathered from an interview with Daniel Carpenter of DJC Precision Engineering on Wednesday the 20th June 2018.